Description

If you want to make valuable contributions to your team and expand your knowledge, skills, and expertise in Home Lending Operations, then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As an Operations Senior Specialist II- Assumptions, in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. You will be assisting in various parts of an operation oriented around customers and providing solutions for them in the Assumptions part of Home Lending.

Job responsibilities

• Receives, Reviews, and Prepares assumption closing package requests (conventional, FHA, VA, and Non-Agency) in accordance with policies and procedures
• Reviews the loan application for completeness and accuracy
• Updates various systems for Assumption completion
• Participates in projects and process improvement initiatives as required
• Maintains system accuracy with data integrity
• Complies to performance & quality metrics
• Maintains constant communication with the Relationship Managers throughout the duration of the process
• Performs additional duties as assigned

Required qualifications, capabilities, and skills

• Possess strong attention to detail and excellent problem-solving skills
• High School Diploma or GED
• Strong attention to detail and ability to work independently and as a team player
• Ability to handle multiple assignments & competing priorities, while managing time
• Must have the ability to work at a high energy level and with a sense of urgency
• Excellent analytical and problem solving skills and ability to successfully manage a production pipeline

Preferred qualifications, capabilities, and skills

• 2+ years of Mortgage experience and documentation knowledge with Originations/Assumptions

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
\n
\n
\n
\n
\n For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.\n