Description

Overview

**Arborwood Preserve POA** is excited to announce the exceptional career opportunity of **Community Association Manager** for our **837 Home Community**. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. **Position Summary:** A Community Associations Manager (CAM) serves as the Operations Officer of the Homeowners Association (HOA). The Community Association Manager oversees all aspects of the HOA operations including relationships between the Community and its members, guests, residents, and employees. In addition, the CAM works directly with Community Board of Directors, TROON Leadership, Finance/Budget Team and Vendors to provide the unparalleled service, accountability and the ultimate lifestyle experience for our members.

Experience Required

- Must have a Florida Community Association Manager License to apply. - Previous management experience in association operations required. - A minimum of ten years of professional experience is preferred. - Proven leadership experience is mandatory.

Essential Responsibilities

- Delivers and promotes prompt, courteous and genuine service to all residents, members, guests and employees. - Motivates, directs, and assists department heads, managers and front-line staff on a daily basis. - Plans, develops and implements operational procedures and methods in concert with TROON practices and policies. - Ensures that goals and objectives of the HOA are implemented on a continuous basis to meet the expectations of the residents, membership, Board of Directors, and Management. - Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly, quarterly and annual financial statements for the HOA; takes effective corrective action as required. - Maintains respective memberships with relevant professional associations. Attends conferences, workshops and meetings to keep abreast of current information and developments in the field. - Understands and keeps abreast of HOA's financial record keeping. - Completes daily, month-end and annual reporting as required. - Monitors the quality of the HOA's products and services and ensures maximum member and guest satisfaction. - Secures and protects the HOA's assets, including facilities and equipment. - Builds and nurtures professional relationships between the Community, the Team Members and the Company. - Assist in directing and coordinating the activities of contracted vendors and evaluate their performance. - Facilitate and prepare paperwork for meetings, such as Budget, Annual and Board of Directors. - Investigate complaints, disturbances and violations and resolve problems following rules. - Inspect grounds, facilities, and equipment to determine necessity of repairs or maintenance. - Solicit and analyze bids from contractors for repairs and/or maintenance. - Assist in planning, scheduling, and coordinating of general maintenance, major repairs, and construction projects as directed. - Maintain records of maintenance and operating costs as well as all related Association purchases. - Purchase supplies as needed. - Assist Board with the selection of vendors and manage contracts for provision of Association services such as cleaning, maintenance, and security services as directed. - Assist in the preparation of detailed budgets and financial reports for Associations. - Confer regularly with community association members to ensure their needs are being met. - Meet with the Board of Directors and committees to discuss and resolve legal and environmental issues or any other Association matter. - Provides leadership to Team Members.