Description

Embark on a rewarding and challenging career as a Business Analysis Associate I within our dynamic team. You'll have the opportunity to make a significant impact by supporting key initiatives, developing effective controls, and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in ensuring an effective control environment around automated solutions while driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics, testing, and automation technologies to uncover patterns, analyze complex data sets, ensure alignment between test design and execution against business requirements, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to streamline testing oversight and defect management. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.

Job responsibilities

• Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and oversight of automated solutions testing
• Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
• Evaluate automated solutions testing design against business requirements to ensure holistic end to end testing
• Review completed testing results against test design and business requirements for accuracy and completeness
• Provide insights and recommendations to team members involved in the automated solution testing lifecycle, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes.
• Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
• Conduct thorough quality control reviews, ensuring compliance with global standards and documenting results.
• Analyze data integrity and reliability, challenging assumptions, and validating appropriateness of collected information.
• Monitor post‑release performance to confirm enhancements function as expected.
• Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that directly impact organizational outcomes.

Required qualifications, capabilities, and skills

• Experience in software testing, including requirements analysis, test design, test preparation, test execution, and defect management
• Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 3+ years of experience.
• Understanding of software delivery lifecycle and have skills in industry standard methodologies and related tasks.
• Excellent organizational skills and attention to detail, with the ability to manage competing priorities under tight deadlines
• Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
• Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and controls
• High degree of initiative, self-direction, and ability to work well under pressure.
• Intellectual curiosity with a proven ability to learn quickly
• Provide quality service to partners through continuous communication.
• Alteryx certified or comparable Alteryx experience.
• Advanced strategic thinking skills, with a track record of evaluating scenarios, assessing risks, and making informed decisions.

Preferred qualifications, capabilities, and skills

• Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis and provide actionable business insights for strategic decision-making.
• Proficiency in utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration.
• Ability to craft clear and effective AI prompts to guide analysis and ensure consistent outcomes.
• Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.
• Experience in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve controls.
• Familiarity with SharePoint, JIRA, and/or Monday.com for document management, collaboration, and workflow automation.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.\n